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API webhook retry playbook

How teams should receive signed verification events, handle retries, and avoid duplicate downstream actions.

PRAMAAN EditorialReviewed 16 May 202671 words
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Editorially reviewedIndia-specificProduct noteSignals, not guarantees
modern technology team
Photo by Mikhail Nilov on Pexels
Why this mattersVerification results work best when they are readable signals with limits, recency, review paths, and respectful user choices.

Verification context

Webhook delivery is part of the product contract. Receivers should verify the signature, persist the event id, return a fast 2xx response, and do heavier work asynchronously.

Retries are normal. A receiver that treats every retry as a new event can create duplicate messages, duplicate dashboard rows, or conflicting customer notifications.

Operating note

PRAMAAN signs webhook payloads and supports idempotent downstream handling so integration teams can build against predictable failure and retry behavior.

Key takeaways

  • Verify the signature before processing.
  • Store event ids for dedupe.
  • Return fast and process asynchronously.
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