Article 28 processing terms
PRAMAAN processes personal data only on documented customer instructions for identity, worker-badge, consent, DSR, billing, and support workflows.
Enterprise customers may attach this template to their PRAMAAN order form or master services agreement. It documents PRAMAAN processor commitments for GDPR, DPDP, security, sub-processors, DSR assistance, and deletion.
Download DPA template PDFPRAMAAN processes personal data only on documented customer instructions for identity, worker-badge, consent, DSR, billing, and support workflows.
Personnel and automation agents receive least-privilege access. Production access is logged, reviewed, and limited to India-region systems unless a customer contract says otherwise.
PRAMAAN maintains a public sub-processor register, gives notice before material changes, and keeps onward-processing terms aligned to customer DPAs.
Controls include TLS, hardened HTTP headers, encrypted storage, rate limits, PII-safe logging, backup retention, and launch-gate security review evidence.
PRAMAAN assists with access, correction, erasure, nomination, consent withdrawal, and grievance requests through public DSR and grievance channels.
At contract end, PRAMAAN deletes or returns customer personal data subject to statutory retention, fraud-prevention holds, backup windows, and written customer instructions.
This is the launch-ready operating template. Customer-specific DPAs and negotiated enterprise contracts should still be reviewed by counsel before signature.