Access
Export shows record categories, purposes, consent timestamps, and retention clocks.
Timeline: Acknowledgement within 24 hours; response target within 7 working days.
DPDP rights · updated 22 May 2026
Customer Rights Summary
A concise guide for customers and Data Principals using PRAMAAN. These rights apply alongside the Privacy Notice, Terms, DPA, and any signed enterprise agreement.
Download summary PDF/trust/dsr
Correction
Correction ticket captures old value, requested value, reviewer, and timestamp.
Timeline: Acknowledgement within 24 hours; correction or reasoned response within 7 working days.
Erasure
Deletion certificate lists erased systems and lawful-retention exceptions.
Timeline: Acknowledgement within 24 hours; deletion target within 30 days unless statutory retention applies.
Consent withdrawal
Consent ledger records withdrawal actor, timestamp, purpose, and downstream stop event.
Timeline: Active consent stops resolving within 5 minutes after withdrawal.
Grievance
Grievance trail includes officer acknowledgement, action log, and final response.
Timeline: 24-hour acknowledgement; 15-day resolution target.
Nomination
Nominee entry is timestamped and can be revoked by the Data Principal.
Timeline: Recorded or updated within 7 working days after identity confirmation.